Safeguard Global hiring APAC Regional Implementation Manager: Apply Now

Safeguard Global is looking for talented candidates for the post of APAC Regional Implementation Manager. Safeguard Global offers you the opportunity to deliver the outcomes in your own style by becoming a Guardian.

About the Role

This position is a strategic role within the company to lead, support, mentor and guide a team of implementation consultants located in the Safeguard Global India office to work as part of a broader global project team to implement client multinational payroll projects. The team manager sets the example with the team to emanate Safeguard’s core values of working smart to drive Customer Service Excellence, instilling passion, high work ethic and integrity in all our endeavours, thereby creating a positive impact in our company’s growth. The Team Manager is a working leader role and is expected to carry out the same work tasks as its team members during peak times. Some international travel to Client or other Safeguard offices will be required.

How you will make a difference

• Establish a high-performance culture by coaching Implementation Consultants & Implementation Team Leads on work methods and by modelling a high level of personal accountability and goal achievement.
• Forster a positive team environment, ensure collaboration between team members, and actively work to identify opportunities to balance capacity / demand within the team.
• Promote “best practice execution” by analyzing current processes/procedures, identifying new methods, documenting via process maps and desktop procedures and feeding this into Implementation Management Team
• Foster strong working relationships with the global Operations Teams by ensuring the team deliverables are high quality and aligned to the standards of the Operations process requirements.
• Develop exceptional talent, through proactive recruiting plans, careful employee development plans, and timely succession planning maps – supported by Global Manager Implementation
• Monitor the individual performance, identifying deficiencies in skill sets to improve training and the overall development of Safeguard talent – supported by Global Manager Implementation
• Collaborate with Global Project Managers and other Implementation Team Managers to organize the team and its workload.
• Ensure all projects have sufficient resources to cover for holidays, absences and/or peak processes during the project schedule – supported by Global Manager Implementation
• Complete all requisite reports as required by the Global Manager – Implementation, which includes team time tracking, Quality Gate Reporting, Project Risk Reporting any other reports a deemed appropriate by Global Manager Implementation.
• Ensures each team member understands responsibilities for compliance and audit (including SSAE-16 documentation) and verify that audit documents are completed routinely.
• Address client issues or complaints as they arise, and escalate in a timely fashion if necessary – supported by Global Manager Implementation

What will give you an advantage

• Global implementation experience in Payroll/ HR/ Project Management
• Global Payroll knowledge or experience is a distinct advantage
• Excellent communication skills both written and verbal; with the ability to communicate effectively and professionally at all levels.
• Strong client management/ relationship building skills.
• Can operate in a structured and organised way
• An influencer; understand the drivers for change and able to state case clearly and influence others.
• Aptitude for analytical thinking in creating solutions.
• A proven organizer; must be able to prioritize personal workloads and help others do the same.
• Tenacious; will work diligently through to completion of task, whilst remaining objective.
• Must be able to work in harmony with other team members and use own initiative for broadening own expertise and experience.
• Be calm under pressure.

Why become a Guardian at Safeguard Global

International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.

Our Culture: We emphasize the human factor in everything we do. We’re proud of our nurturing culture. A culture where your ideas will always find their way to our leaders, and your contribution recognized.

Autonomy & Flexibility (Work in Any Way): We empower you with as much flexibility as possible with how and where you work best. We value results, not working hours.

Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

We appreciate you: There are lots of great reasons to join us, but we’re proud that all Guardians are eligible to join the annual bonus scheme or sales incentive plan.

Location

Remote