Deloitte, a multinational company specializing in professional services networks is hiring for the position of Analyst in Global Finance Services in Credit Control/ Account Receivable.
Deloitte hiring Analyst- Collections Highlights
Particulars | Details |
Company | Deloitte |
Designation | Analyst Collections – GFS |
Shift Timings | 2 PM to 11 PM |
Required Qualifications | B.Com |
Experience | Minimum 1 to 2 years in collections |
Package | 4 to 6 LPA |
Location | Hyderabad |
Required Qualifications
- B.com
- Minimum one-two years of relevant experience in collections
- Basic knowledge of the Accounts Receivable function and its importance
- Should be able to work with numbers.
- Effective completion of typing test with 35–40 words per minute minimum
- Working knowledge of SAP would be an added advantage
- Good Knowledge of MS Office tools including email skills
- Good understanding of quality aspects (TAT, accuracy, and audit)
- Should have a positive attitude.
- Oral and written communication should be good.
- Able to work in different shifts including weekends, if required.
- Should be a multi-tasker and work in fast pace environment
Required key Competencies
- Attention to detail and accuracy
- Good oral and written communication skills
- Organizational skills
- Information management
- Problem-analysis and problem-solving skills
- Team player
- Sense of urgency
- Customer service Skill
- Basic knowledge of Excel
Responsibilities
As a part of this team, you will be involved with:
- Daily activity — Working on customer queries: To work on all accounts receivable queries received from internal and external clients each day in a prompt, professional, and efficient manner.
- Contact clients via phone, and email and make sure the collection queries are resolved on time.
- Understanding and complying with the firm’s policies and procedures in relation to Debtor Management and the firm’s business rules.
- Identify delinquent accounts, take appropriate action, and record notes in the system
- Interact with internal and external clients to resolve issues related to PO, Billing, Cash posting, and other general queries.
- Monitor customer account details for non-payment, delayed payments, and other irregularities.
- Research and resolve payment discrepancies.
- Escalation: Confirm that proper escalation procedures are followed according to the most effective business practices.
- Communication: Should be able to communicate effectively with customers, peers and senior team members, and client service teams.
- Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to the manager or senior analyst
KPIs
- Reduction of aged AR items especially those that are over 90+ days.
- Strong adherence to TAT for responding to email and telephone queries.
- Completion of all required training programs, contribution to continued process improvement
- Participation in team and service line events
The GFS Operations Team
At Deloitte, GFS Operations which is a part of the Global Finance Services maintains and performs bookkeeping and internal accounting of the firm through — Procure to Pay (PTP), Client to Cash (CTC), Record to Report (RTR) & Financial Integrity.
How You’ll Grow
- We’ve invested a great deal to create a rich environment in which our professionals can grow.
- We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills.
- And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way.
- No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning.
Location
Hyderabad, Telangana