Genpact is seeking candidate for the role of a Management Trainee, Collections. Freshers are encouraged to apply for this role. The candidates who have the OTC proven ability and have worked on SAP ERP- preferably in collection management and have a good understanding of upstream and downstream of Collection/ Exceptions.
About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Overview of Genpact hiring Management Trainee
| Particulars | Details |
| Job Title | Management Trainee |
| Entry Level | Freshers |
| Required Skills | Operations |
| Location | Chennai |
Responsibilities
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email /phone queries related to disputed invoice
- Research and analyze the disputes/deductions in ERP
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to track and supervise the past dues
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a phenomenal teammate to process any Adhoc request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, optimal and expertly.
- Call out problems to senior staff members and or management as appropriate.
Also Check: FSSAI Internship Opportunity For Students 2025 | Stipend : Rs. 10,000
Eligibility
Minimum Qualifications
- Any Graduate
- Strong Communication Skills (verbal and written)
- High Energy Level
Preferred Qualification
- Good customer handling skills
Location
Chennai
Stay connected by joining us on our WhatsApp Channel Here.