Deloitte Hiring Analyst – Collections | 6 LPA: Apply Now

Deloitte, a multinational company specializing in professional services networks is hiring for the position of Analyst in Global Finance Services in Credit Control/ Account Receivable.

Deloitte hiring Analyst- Collections Highlights

Required Qualifications

• B.com
• Minimum one-two years of relevant experience in collections
• Basic knowledge of the Accounts Receivable function and its importance
• Should be able to work with numbers.
• Effective completion of typing test with 35–40 words per minute minimum
• Working knowledge of SAP would be an added advantage
• Good Knowledge of MS Office tools including email skills
• Good understanding of quality aspects (TAT, accuracy, and audit)
• Should have a positive attitude.
• Oral and written communication should be good.
• Able to work in different shifts including weekends, if required.
• Should be a multi-tasker and work in fast pace environment

Required key Competencies

• Attention to detail and accuracy
• Good oral and written communication skills
• Organizational skills
• Information management
• Problem-analysis and problem-solving skills
• Team player
• Sense of urgency
• Customer service Skill
• Basic knowledge of Excel

Responsibilities

As a part of this team, you will be involved with:

• Daily activity — Working on customer queries: To work on all accounts receivable queries received from internal and external clients each day in a prompt, professional, and efficient manner.
• Contact clients via phone, and email and make sure the collection queries are resolved on time.
• Understanding and complying with the firm’s policies and procedures in relation to Debtor Management and the firm’s business rules.
• Identify delinquent accounts, take appropriate action, and record notes in the system
• Interact with internal and external clients to resolve issues related to PO, Billing, Cash posting, and other general queries.
• Monitor customer account details for non-payment, delayed payments, and other irregularities.
• Research and resolve payment discrepancies.
• Escalation: Confirm that proper escalation procedures are followed according to the most effective business practices.
• Communication: Should be able to communicate effectively with customers, peers and senior team members, and client service teams.
• Should be able to identify issues and concerns that may affect the performance of the job and communicate the same to the manager or senior analyst

KPIs

• Reduction of aged AR items especially those that are over 90+ days.
• Strong adherence to TAT for responding to email and telephone queries.
• Completion of all required training programs, contribution to continued process improvement
• Participation in team and service line events

The GFS Operations Team

At Deloitte, GFS Operations which is a part of the Global Finance Services maintains and performs bookkeeping and internal accounting of the firm through — Procure to Pay (PTP), Client to Cash (CTC), Record to Report (RTR) & Financial Integrity.

How You’ll Grow

• We’ve invested a great deal to create a rich environment in which our professionals can grow.
• We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills.
• And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way.
• No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning.

Location

Hyderabad, Telangana