Salesforce is looking for candidates for the position of Associate Technical Support Engineer for the location Hyderabad.
Responsibilities
- Assisting customers in solving their custom code, integration, and implementation of Salesforce products. This involves debugging, fixing, and ensuring issues are fully resolved.
- Designing and maintaining technical expertise in assigned areas of product functionality.
- Demonstrating outstanding analytical and problem-solving expertise.
- Providing feature explanation and Salesforce coding best practices.
- Handling customer expectations and the customer experience to enhance customer satisfaction.
- Actively maintaining and participating in job-related training activities.
Required Qualifications/ Skills
- Superb Communication – Verbal and Written
- Super Badges in Salesforce Administrator/Developer etc
- Solid Grasp of HTML, XML, API, SQL
- C, C++, Java, RDBMS, and OOPS concepts
- Ability to communicate technical concepts clearly and effectively
- Solid grasp of Internet technologies: firewalls, web servers, web proxy servers, etc.
- BE/B.Tech degree with minimum 70% academic scores from Computer
- Science or from circuit branches background
- Willingness to work in flexible shift timings.
It is currently hiring for the CSG Support FTE role for the batch of 2023. Considering all the streams under the B.Tech CS and Circuit Branches.
Salary
The salary of an Associate Technical Support Engineer is between 11 Lakhs to 15 Lakhs.
Location
Hyderabad
